Billing Terms and Conditions

Last Updated: 8/7/2026

1 Accepted payment methods

We offer a range of secure payment options for your convenience:

  • Credit & debit cards — Visa, Mastercard, American Express
  • Apple Pay & Google Pay
  • Shop Pay
  • PayPal
  • Bank transfers — available for bulk orders only; please contact us for details

Transactions are processed in your local currency where it's supported, based on your region. Where your local currency isn't supported, transactions are processed in Singapore Dollars (SGD).


2 Payment processing
  • Payment is required in full at the time of purchase.
  • Orders will not be processed or dispatched until payment has been successfully received.
  • If a payment is declined or fails for any reason, your order will not be confirmed.

3 Pricing & currency
  • Prices are displayed in your local currency where it's supported, based on the region you're shopping from. Where your local currency isn't supported, prices are shown in Singapore Dollars (SGD).
  • Prices are subject to change at any time without prior notice.

4 Secure payment processing
  • All transactions are protected using SSL encryption and processed through trusted, industry-standard payment gateways.
  • We do not store or have access to your full credit card or payment details at any time.

5 Refunds & chargebacks
  • Refunds are handled in line with our Refund Policy.
  • Unauthorized or fraudulent chargebacks will be formally investigated and disputed.
  • If you encounter any billing issues, please reach out to us at info@livinglx.com before initiating a chargeback — we're committed to resolving issues promptly.

6 Fraud prevention
  • LivingLX reserves the right to cancel, decline, or place a hold on any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be required for high-value or flagged transactions.

7 Changes to this policy

We reserve the right to update these Billing Terms & Conditions at any time. Revisions will be published on this page with an updated Last Updated date. We recommend reviewing this policy periodically. Continued use of our website after any changes are published constitutes your acceptance of the revised terms.


8 Contact information

Store Address: 50 Hougang St 11, Singapore 538749, Singapore

Store Email: info@livinglx.com

Store Phone: +6588832269

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM Singapore Standard Time

We do our best to reply to your e-mail within 1–2 business days.

Need Help? We got you covered!

Our Contact Information:

Store Address: 50 Hougang St 11, Singapore 538749, Singapore

Store Email: info@livinglx.com

Store Phone: +6588832269

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM Singapore Standard Time

We do our best to reply to your e-mail within 1–2 business days.

Contact us