Return Request Form

Please complete this form before sending your item back. Returns that arrive without a completed Return Request may not be processed.

Before you return, please note:

  • Items must be unused, in their original packaging, and sent back within 30 days of receipt.
  • Return shipping is arranged and paid by the customer. Please use a tracked service, as we can only process a refund once the parcel arrives.
  • Please write your order number on or inside the parcel.
  • Once your return arrives, it is inspected against our return criteria. Approved refunds are initiated within 7 business days to your original payment method. Your bank or card provider may take additional time.
  • Return shipping costs are non-refundable.

Questions? Email us at info@livinglx.com.

Need Help? We got you covered!

Our Contact Information:

Store Address: 50 Hougang St 11, Singapore 538749, Singapore

Store Email: info@livinglx.com

Store Phone: +6588832269

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM Singapore Standard Time

We do our best to reply to your e-mail within 1–2 business days.

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